Return Policy

Refund Policy

At SchizoMedia, we are committed to providing you with top-notch digital solutions and exceptional customer service. If you are not satisfied with your purchase, we offer a refund policy to ensure your peace of mind.

Refund Eligibility

To be eligible for a refund, please ensure that your request meets the following criteria:

1. Unused Services: The services must be unused, and no work has been initiated or completed.
2. Refund Request: You must submit a refund request within 15 days of purchasing the service.
3. Valid Reason: Provide a valid reason for the refund request, such as dissatisfaction with the service or inability to use the service due to technical issues.

Non-Refundable Items

The following items are not eligible for refunds:

1. Completed Services: Services that have been fully completed and delivered.
2. Customized Services: Services that have been customized or tailored to your specific requirements.
3. Downloadable Products: Digital products or downloads that have been accessed or downloaded.

Refund Process

To request a refund, please contact our customer support team at support@schizomedia.net or +971509796882 and provide the following information:

1. Order Number: Include your order number or purchase details.
2. Reason for Refund: Provide a brief explanation of why you are requesting a refund.
3. Contact Information: Include your name, email address, and phone number for easy communication.

Once we receive your refund request, we will review it and process the refund within 30 days to your original payment method.

Contact Us

If you have any questions or need assistance with your refund request, please contact us at:

Email: info@schizomedia.net Phone: +971 50 979 6882

Our team is dedicated to ensuring your satisfaction and resolving any issues promptly.